Who We Are
7 Kent Terrace, London, NW1 4RP, England.
Tel: +44 (0)207 724 2912, Fax: +44 (0)207 706 2613
UK Registered Charity No: 1095660
Registered as a company limited by guarantee in England & Wales, No. 4624177
The Orangutan Foundation website is intended to serve as a tool to inform users about orangutans and related conservation issues and to provide the means for individuals to take action to help prevent their extinction in the wild.
The Orangutan Foundation is committed to protecting your privacy and maintaining the security of any personal information received from you. We strictly adhere to the requirements of the data protection legislation in the UK.
What Visitor Information Does our Website Collect?
Visitors Buying Merchandise
We do not collect sensitive information about you except when you specifically knowingly provide it. Visitors who purchase goods online are asked to enter basic personal information; name, address, telephone number and email address. They can also enter the name, address and telephone number for other people when, for example, they are sending goods as a gift.
The customer can purchase goods online via a credit/debit card if they so wish. The customer's complete credit card number is never stored on our database and payment information is deleted once the order has been processed.
In order to process credit/debit card transactions, the bank or card processing agency may require to verify your personal details for authorisation outside the EEA (European Economic Area). Your information will not be transferred outside the EEA for any other purpose.
The customer information that is stored on our database will not be made available to third parties for any reason, beyond the essential requirement for credit card validation related to the purchase. The information is used solely for our billing and payment purposes and notification to the customer of future updates to our range of products.
Visitors Receiving Email Newsletters
We may offer an email newsletter which is sent only to those users who have opted in to our mailing list. Users may opt out from receiving a newsletter by either clicking on the link provided in the newsletter or by changing their contact details on our website via Account Maintenance. Email addresses will not be made available to third parties for any reason.
Visitors Enquiring via Email
We use return email addresses to answer the email queries we receive. Such addresses are not stored, are not used for any other purpose and are not made available to third parties for any reason.
Cookies are used on our site to enable the shopping basket facility which should expire when you finish a session either by closing your browser or, if logged in, after 15 minutes of inactivity. A cookie is an element of data that our Website sends to your browser which is then stored on your system. You can set your browser to prevent this happening.
Each web page access is recorded in a log file on our host's server. The contents of the log file are analysed each week and each month to determine how many visitors we serve, what pages they look at most, and from where they connect. This information does not contain any personal data, is not shared with anyone outside our organisation and is used only by us to make our website more effective and relevant.
We take every reasonable precaution to ensure privacy and to protect member's information, particularly contact and financial data. Where sensitive information such as financial data is requested (eg credit/debit card details), that information is encrypted and protected with Secure Socket Layer (SSL) communication.
How Can I Access the Information You Maintain About Me?
You can access all the personally identifiable information about you that we hold by sending a request in writing to the address at the top of this page.
If you wish to have your personal information removed from our mailing list or database at any time please contact us.